Working KnowledgeCSP Awarded $1.4M Contract to Provide KM Framework for Department of Veteran Affairs Acquisition Academy

06-Jul-2012 | News-Press Release


Working KnowledgeCSP, a service disabled veteran owned small business (SDVOSB) headquartered in Great Falls, VA, was awarded a five year contract (base plus four option years) by the Department of Veteran Affairs (VA) for the design, development, and deployment of an Enterprise Knowledge Management (KM) Framework supporting the VA Acquisition Academy (VAAA). The VAAA KM Framework will include processes, tools and technologies to support the VAAA in the capture, retention and reuse of critical knowledge and organizational learning relevant to performance improvement outcomes. The effective leveraging of critical knowledge will drive an evolution in VAAA infrastructure, strategy, training operations, and internal processes, all necessary to deliver on the VAAA mission, and more importantly, the effectiveness of the contribution that the VAAA and their graduates themselves make and will continue to make to the business of federal acquisition.

Bill Kaplan, the Founder of Working KnowledgeCSP, a 25 year Air Force veteran, said "it's an honor to receive this contract award and to be able to continue to serve our country.  This project will further enable the VA to excel in the mission of training its current and future acquisition professionals thereby improving the VA's ability to provide the highest quality products and services to our veterans and their families."

Working KnowledgeCSP LLC is a Center for Veteran Enterprise (CVE) verified SDVOSB, registered in the Commonwealth of Virginia.  Working KnowledgeCSP delivers practical understanding and application of Knowledge Management concepts, strategy, implementing practices, and “context relevant” KM enabling technology to help clients "leverage what they know about what they do" to solve business and operational challenges affecting organization performance and mission success.

As an independent knowledge management consulting services company, Working KnowledgeCSP ( provides trusted, context based advisory services, solutions, coaching and guidance to both industry and government in gaining value from knowledge. 

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