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Abstract

1.) Key Findings
- In the US, “Credit Card” (67%) was the preferred payment method for holiday online shopping in 2009, followed by “Debit Card” (36%).
- While German men use credit cards for more than 40% of online purchases, women continue to use the traditional direct debit method.
- “Sella” (31%) was Italy’s preferred online payment company in 2009, followed by “Cartasi” (19%) and “PayPal” (15%).
- Furthermore, “iDeal” was the most accepted payment method in the Netherlands in 2009, with 89% of merchants accepting it.
- “Money Transfer” (43%) was the preferred payment method of B2C E-Commerce consumers in China in 2009.

2.) Effective decision support for E-Commerce managers
- E-Commerce is the sales channel of the future. However, even the brightest prospects will not materialize, unless providers keep track of trends, consumer demands and competitors in this challenging market environment. The key to entrepreneurial success in the E-Commerce market is access to objective, reliable and up-to-date information that provides an insight into the dynamics of the market.

3.) Contents
- Quantitative information on different payment methods used in B2C E-Commerce markets worldwide

Table of Contents:

1. GLOBAL

• Most common Payment Methods for Online Purchases, December 2009 (by Credit Card, Debit Card, PayPal, Bank Transfer, Cash on Delivery, Money Transfer, Payment through a Convenience Store, Cash paid in Person by the Buyer, Postal Transfer, Pre-Paid Card, Cash in the Mail, Credit stored on Mobile Phone)

2. NORTH AMERICA

CANADA
• Most common Payment Methods for Online Purchases, December 2009 (by Credit Card, PayPal, Debit Card, Cash on Delivery, Pre-Paid Card, Money Transfer, Other, Bank Transfer, Cash paid in Person by the Buyer, Cash in the Mail)

USA
• Payment Methods Consumers planned to use for Holiday Online Shopping, in %, 2009 (by Credit Card, Debit Card, PayPal, Gift Card/Gift Certificate, Bill me later, Checkout by Amazon, Google Checkout)
• Percentage of Online Retail Transaction Volume, 2007-2013 (by Credit Card, Debit Card, Store-branded Credit Cards, Prepaid Card or Gift Card, Bill Me Later or Similar Credit Service, Email Payment Accounts)
• Credit Card and Debit Card Online Transaction Volume (in billions) & % of total Online Purchase Volume, 2007-2013
• Payment Options Consumers Used to Make Online Purchases, in % of Respondents, 2009 (by Major Credit Card Usable Anywhere, Major Debit Card Usable Anywhere, Online Payment Service such as PayPal or Google Checkout, Gift Card, Store-branded Credit Cards, Prepaid Card, Online Credit Service such as BillMe Later, Store-branded debit card)

3. LATIN AMERICA

REGIONAL
• Preferred Online Payment Methods in Latin America, in %, 2008 (by Credit Card, Debit Card, Cash on Delivery, Deposit, Other)

MEXICO
• Most commonly used Payment Method for E-Commerce, in %, 2006-2008 (by Credit Card, Deposit/Transfer, Cash on Delivery, Affinity Credit Card, PayPal, Other)

4. EUROPE

BELGIUM
• Preferred Payment Methods of Internet Pure Players, in %, 2008 (by Credit Card, Bancontact/Mister, Bank Transfer, iDeal, Cash on Delivery, Buttons of Belgian Banks)

CZECH REPUBLIC
• Payment Methods preferred by Online Shoppers, in %, January-February 2010 (by Cash-on-Delivery, Bank Transfer, Payment Card, When collecting Goods from a Shop)

GERMANY
• Payment Methods used in E-Commerce, in %, 2009 (by Credit Card, Other)
• Payment Methods offered by Online Shops, in %, Fall 2009 (by Credit Card, PayPal, Sofortüberweisung.de, Giropay, Clickandbuy, Other)

HUNGARY
• Payment Methods used for Purchases made at Online Stores, in %, 2008 (by Collect on Delivery, Cash on Delivery, Bank Transfer, Online Bank Card Payment, Collect on Delivery)

ITALY
• Principal Payment System Adopted by Internet Shops, in %, 2009 (by Sella, Cartasi, PayPal, Banca Intensa Sanpaolo, Banca Antoniana Veneta, IW Bank, Unicredit Banca d’Impresa, Deutsche Bank, Monte dei Paschi)

NETHERLANDS
• Payment Methods accepted by Online Merchants, in %, 2008 & 2009 (by iDeal, Advance Banktransfer, Credit Card, Cash on Delivery, PayPal, Single Direct Debit, Acceptgiro, Direct Debit, Direct E-Banking)

POLAND
• Top Online Payment Companies by Internet Shop Use, in %, 2008 (by PayU SA, PayPal Polska, DotpaySA, eCard SA, DialCom 24 Sp, First Data Polska SA, Other)
• Availability and Popularity of Payment Methods in Internet Shops, in %, 2008 (by Bank Transfer, Payment upon Delivery, Quick Internet Transfer, Cash Card, Micropayments per SMS)

PORTUGAL
• Most widely used Payment Methods, in %, October-November 2007 (by Credit Cards, Bank Transfers, Payment on Delivery, PayPal)

SLOVAKIA
• Payment Methods used for Online-Shopping, in %, 2009 (by Cash-on-Delivery, Paid when receiving Purchase, Bank Account)

SPAIN
• Payment Forms in Online Shopping, in %, 2008 (by Credit Card, Cash on Delivery, Debit Card, PayPal, Direct Debit, Other, Retailer Card)

SWEDEN
• Payment Methods used for Online-Shopping, in %, 2009 (by Invoice after Delivery, Direct Debit using Online Banking ID, Credit Card, Payment-on-Delivery)

UK
• Online Payment Websites, ranked by Unique Audience (‘000), February 2009 (by PayPal, WorldPay, Protx, Google Checkout, SEC Pay, Girobank Billpay, LocalBilling, SECURETRADING, NetBanx, CCBill)

5. ASIA

REGIONAL
• Most preferred Form of Online Payment Method, in %, December 2007 (by Credit Cards, Debit Card, Electronic Transfers, Others)
• Reasons for using Credit Card for Online Purchases, in %, December 2007
• Internet Penetration vs. Credit Card Penetration, in %, December 2007
• Income vs. Credit Card Penetration, in %, December 2007

CHINA
• Most preferred Form of Online Payment Method, December 2007 (by Debit Card, Electronic Transfers, Credit Cards, Others)
• Preferred Payment Methods of E-Consumers, in %, 2009 (by Money Transfer, Online Payments, Cash on Delivery)

HONG KONG
• Most preferred Form of Online Payment Method, December 2007 (by Credit Cards, Debit Card, Electronic Transfers, Others)

INDIA
• Most preferred Form of Online Payment Method, December 2007 (by Credit Cards, Debit Card, Electronic Transfers, Others)

JAPAN
• Most preferred Form of Online Payment Method, December 2007 (by Credit Cards, Debit Card, Electronic Transfers, Others)

KOREA
• Most preferred Form of Online Payment Method, December 2007 (by Credit Cards, Debit Card, Electronic Transfers, Others)

SINGAPORE
• Most preferred Form of Online Payment Method, December 2007 (by Credit Cards, Debit Card, Electronic Transfers, Others)

THAILAND
• Most preferred Form of Online Payment Method, December 2007 (by Debit Card, Credit Cards, Electronic Transfers, Others)

6. OCEANIA / AUSTRALIA

AUSTRALIA
• Most preferred Form of Online Payment Method, December 2007 (by Credit Cards, Debit Card, Electronic Transfers, Others)
• Method “ever used” for online purchases vs. most preferred method, in %, Q4 2008 (by Credit Card, PayPal, Bpay, Direct Deposit, Cash on Delivery, Phone/fax cc Details, Money Order, Cheque, Pay at a Physical Shop-front, Use Mobile Phone for Payment)

NEW ZEALAND
• Payment Methods, in %, 2007 (by Credit Card over the Internet, Direct Deposit into another Bank Account, Direct Debit from your Bank Account, Prepaid Credit Card over the Internet, Cash on Delivery, Use Mobile Phone, Pay at a Physical Shop-Front, Cheque, Money Order, Other)

Get more information about this report: Global Online Payment Methods 2010

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