Assupol Life is an authorized financial services and credit provider with its main interest vested in life insurance and financial services which also include short-term insurance. Assupol Life has been creating wealth for its policyholders for more than 95 years and is the insurer of first choice for thousands of people.
 
Dialog voip recording solution was installed at Assupol for Cisco IP environment. The solution met the customer needs by providing reliable, safe and redundant preservation of all transactions and customer communications.
 
Challenge & solution: Cogent adapted an innovative way of capturing IP Traffic called "Port Mirroring" and successfully deployed the software as per customer needs. All installation procedures carried out Remotly from India.
 
The Benefits: After the installation, As a result, Assupol was protected from liability through reliable VoIP recording software which can run 24 X 7 X 365 days without failure.
 
Md Faizullah, Director, Cogent said that Cogent Dialog VoIP solutions enable companies to considerably improve their value, enhance customer service, efficiently deploy staff and increase productivity